Every week, DX Brief decodes the best retail podcasts and reports into clear, actionable insights for digital, IT, and operations leaders. Learn what’s working inside Sam’s Club, IKEA, Nike, and beyond.
This week: How 2-minute microlearning, AI radios, and co-designed tech are driving real retail results.
The week’s blueprint: listen to your people, enhance your advisors, and let tech scale your brand’s humanity.
Sam’s computer vision exits. IKEA’s store network refresh. Lucien’s in-store emoji hacks. All signal one thing: tech’s not your bottleneck, execution is.
40% of sessions show frustration. Before you chase agents, fix your mobile checkout and kill rage clicks.
From costly ERP failures to customer-first stacks and ROI-driven AI, here’s how retail leaders are future-proofing their operations.
Target’s curbside stack, Sephora’s clienteling loop, and Walmart’s substitution AI prove the moat is in the orchestration.
Gen Z won’t be fooled, AOV dropped, and everyone’s checking your price tags. Winning Prime Week now means outmaneuvering Amazon and your .com competitors.
Morgan Stanley surveyed ~680 Gen Z interns and found that large brands are losing market share, so retailers need to on-board AND churn brands faster.
