0
Skip to Content
DX Brief - Retail
Previous Issues
DX Brief - Retail
Previous Issues
Previous Issues
Skip the Dashboards. Ask Your Store Team Instead.
Tiago Palladino 10/30/25 Tiago Palladino 10/30/25

Skip the Dashboards. Ask Your Store Team Instead.

This week: How 2-minute microlearning, AI radios, and co-designed tech are driving real retail results.

Read More
Skip the Strategy Decks. Run Focus Groups. Ship AI That Converts.
Tiago Palladino 10/23/25 Tiago Palladino 10/23/25

Skip the Strategy Decks. Run Focus Groups. Ship AI That Converts.

The week’s blueprint: listen to your people, enhance your advisors, and let tech scale your brand’s humanity.

Read More
The Hidden Retail Tech That Separates Pilots from Progress
Tiago Palladino 10/16/25 Tiago Palladino 10/16/25

The Hidden Retail Tech That Separates Pilots from Progress

Sam’s computer vision exits. IKEA’s store network refresh. Lucien’s in-store emoji hacks. All signal one thing: tech’s not your bottleneck, execution is.

Read More
Fix the Friction Before You Fund the AI Hype
Tiago Palladino 10/9/25 Tiago Palladino 10/9/25

Fix the Friction Before You Fund the AI Hype

40% of sessions show frustration. Before you chase agents, fix your mobile checkout and kill rage clicks.

Read More
45M Ways to Burn Money on ERP (and How Retailers Can Avoid It)
Tiago Palladino 10/2/25 Tiago Palladino 10/2/25

45M Ways to Burn Money on ERP (and How Retailers Can Avoid It)

From costly ERP failures to customer-first stacks and ROI-driven AI, here’s how retail leaders are future-proofing their operations.

Read More
Complexity Can’t Be Copied. That’s the Advantage.
Tiago Palladino 9/25/25 Tiago Palladino 9/25/25

Complexity Can’t Be Copied. That’s the Advantage.

Target’s curbside stack, Sephora’s clienteling loop, and Walmart’s substitution AI prove the moat is in the orchestration.

Read More
Prime Week Is a 4-Day War. Here's Your Retail Playbook.
Tiago Palladino 9/18/25 Tiago Palladino 9/18/25

Prime Week Is a 4-Day War. Here's Your Retail Playbook.

Gen Z won’t be fooled, AOV dropped, and everyone’s checking your price tags. Winning Prime Week now means outmaneuvering Amazon and your .com competitors.

Read More
Future Proofing Retail: make eStores LLM-ready, de minimis tariff fallout, HD’s speed play
Tiago Palladino 9/11/25 Tiago Palladino 9/11/25

Future Proofing Retail: make eStores LLM-ready, de minimis tariff fallout, HD’s speed play

Morgan Stanley surveyed ~680 Gen Z interns and found that large brands are losing market share, so retailers need to on-board AND churn brands faster.

Read More